Terms of Service

Orders

Orders are processed after payment has been successfully received. Delivery times may vary depending on demand, but most orders are completed as quickly as possible.

Digital Products

All products sold by VelocityVault are digital goods. No physical items will be shipped. Once a digital product has been delivered, the order is considered complete.

Customer Responsibilities

• Provide accurate Discord and contact information.
• Read the package description before purchasing.
• Follow all delivery instructions provided by our support team.
• Keep your account information secure after delivery.

Support

If you experience an issue with your order, contact us through our Discord server before opening a payment dispute. We are committed to resolving legitimate issues as quickly as possible.

Refunds

Refund requests are handled according to our Refund Policy. Please review that page before completing your purchase.

Prohibited Conduct

• Attempting payment fraud or chargeback abuse.
• Providing false order information.
• Harassing or threatening staff members.
• Abusing or attempting to exploit our services.

Agreement

By purchasing from VelocityVault, you acknowledge that you have read and agree to these Terms of Service and our Refund Policy.